Last Updated: 10-10-2020

Purpose

Practice X provides this patient portal to let you access your medical records and billing transactions online. You can view health-related information and communicate with our staff via secured messaging. By logging into the patient portal, you signify your agreement to these terms of use. If you do not agree to these terms, do not use the patient portal. Please note that the information provided is not a substitute for the advice of a personal physician or other qualified health care professional. Always seek the advice of a physician or other qualified health care professional with any questions regarding medical symptoms or a medical condition. 

Security and Access

Access to the patient portal is enabled by usernames and passwords and additional security measures as may be implemented from time to time by Practice X. You shall maintain your username and password in strict confidence. In no event shall you share your username or password with any third party or allow another person to access the patient portal using your username and password. You shall immediately notify us if you have any reason to believe that your username or password has been lost, compromised, or misused in any way. You are fully and solely responsible for any and all use of the patient portal under your username and password.

Use of Patient Portal

You may use the patient portal to view information displayed from your medical records and billing transactions. You may also authorize other users of the patient portal to view such information through the "Act for a Family Member" feature. However, the patient portal does not necessarily display all information found in the medical records and billing transactions. If you think that certain information displayed is inaccurate, you can request our staff to make an amendment.  If you are authorized to access another user's health information, you agree to protect the confidentiality of this information and comply with state and federal privacy laws that may prohibit the disclosure of health information without the express written authorization of the person who is the subject of the health information.

Copyright Protection

The patient portal contains information and materials supplied by Practice X, its affiliates, its licensees and other sources. All content is protected by United States and international copyright and trademark laws. The information provided in the patient portal is for your own personal use. You may not modify, copy, reproduce, republish, upload, download, post, transmit or distribute information or materials, including code and software, from the patient portal for commercial or business use. Permission to reprint or otherwise reproduce any information or materials contained in the patient portal, in whole or in part, for any use, is prohibited unless you obtain Practice X’s prior written consent.

Disclaimer

The patient portal is provided "as is," with all faults, with no representations or warranties of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose or non-infringement. You assume total responsibility and risk for your use of this patient portal. No oral or written information or advice given by Practice X or its authorized representatives shall create a warranty of any kind. 

Limitation of Liability

Practice X is neither responsible nor liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or other damages (including, without limitation, those resulting from lost profits, lost data, or business interruption) arising out of or relating in any way to the patient portal, whether based on warranty, contract, tort, or any other legal theory and whether or not advised of the possibility of such damages. Your sole remedy for dissatisfaction with the patient portal is to stop using it. Applicable law may not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. 

Governing Laws

The laws of XXX will apply to any disputes arising out of or relating to these terms. All claims arising out of or relating to these terms or the Services will be litigated exclusively in the federal or state courts of XXX, and you and Practice X consent to personal jurisdiction in those courts.

Modifications

We may revise these terms of use at any time without notice. By using this site you are agreeing to be bound by the then current version of these Terms of Use.

Last Updated: 10-10-2020

Your privacy is important to us. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. 

Collection of Personal Information

When you use our site, you may be asked for personally identifiable information such as your name, address, date of birth, email address, telephone number. By giving us such information, you will need to consent to our using it in the manner described in this policy.

You may withdraw your consent at any time by contacting us. We will return or destroy your personal information within 30 days of receipt of your withdrawal of consent.
Cookie information, pages you have requested and your IP address may also be recorded by us and/or third parties from your browser as set out in this policy.

Use of Personal Information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
•    We may use the information to improve our products and services.
•    We may periodically send promotional email about our products and services. 
•    We may use the information to customize the site according to your interests.
•    We will never sell your information.

Disclosure of Personal Information

We may provide information about you to our employees and agents in order to administer any accounts, products and services provided to you.

We will not disclose your personal information to any third party unless you have consented to such disclosure or where we are required to do so by law. Should you breach our terms and conditions or terms of use or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, we may disclose your information to a relevant authority. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. 

Cookies

Cookies are small pieces of data that the site transfers to the user’s computer hard drive when the user visits the site. Our site uses only session cookies which are erased when the user closes the Web browser. The session cookie is stored in temporary memory and is not retained after the browser is closed. Session cookies do not collect information from the user’s computer. They will typically store information in the form of a session identification that does not personally identify the user.
Links to Other Sites

Our site may contain links to enable you to visit other sites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other sites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the sites in question.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Policy Changes

Changes in this policy will be posted on our site. Please check our site periodically to view our most recent privacy policy.